Updated Date: January 01, 2025
Welcome to Alhamra.pk, your trusted destination for high-quality hair care and personal care products in Pakistan. Protecting your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us, browse our website, or interact with our services.
By using Alhamra.pk, you agree to the terms described in this Privacy Policy.
- Information We Collect
When you visit or shop on our website, we may collect:
Personal Information: Name, phone number, email address, billing & shipping address.
Order Information: Products purchased, order history, payment details (processed securely).
Technical Information: IP address, browser type, device information, and cookies for better website performance.
Communication Data: Messages, feedback, or inquiries submitted through our contact forms, WhatsApp, or customer support.
- How We Use Your Information
We collect information only to provide a smooth shopping experience. Your data may be used to:
Process and deliver your orders securely.
Send order confirmations, shipping updates, and customer support responses.
Improve our website’s performance, speed, and security.
Offer promotions, special deals, and personalized product recommendations.
Comply with legal obligations and prevent fraud.
- Cookies and Tracking
Alhamra.pk uses cookies to enhance your browsing experience. These help us:
Remember your preferences and cart items.
Analyze website traffic and improve functionality.
Display relevant ads and promotional offers.
You can disable cookies anytime in your browser settings, but some features may not function properly.
- Sharing Your Information
We respect your privacy. Your information is never sold to third parties. However, we may share data with:
Trusted delivery partners for shipping your orders.
Payment gateways for secure transaction processing.
Legal authorities when required by law.
- Data Protection & Security
Your personal information is stored securely. We use SSL encryption and trusted payment processors to protect your data from unauthorized access, misuse, or disclosure.
- Your Rights
As a valued customer, you have the right to:
Access, update, or correct your personal details.
Request deletion of your account or data.
Opt out of promotional emails or SMS marketing anytime.
- Third-Party Links
Our website may contain links to external websites (e.g., payment gateways, social media). We are not responsible for their privacy practices, so please review their policies before sharing any personal data.
- Updates to This Policy
We may update this Privacy Policy from time to time to reflect new services, regulations, or improvements. The latest version will always be available on this page.
- Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact us:
📧 Email: support@alhamra.pk
📞 Phone: +92 311 1676333
🌐 Website: https://alhamra.pk